The room as it exists
Photos and an on-site check when needed help identify the receiving surface, transitions, movement, moisture exposure and access constraints.
How the process works
From room photos to a written installation estimate.
Send your measurements, location and selected tile details. We review the room, preparation and finishing details, then set out the proposed work in your estimate.
What we review
Planning the installation around your room.
Your measurements and tile selection help us estimate the work. We also review the existing surface, access and finishing details to explain the preparation and installation your project needs.
The material being installed
Tile size, thickness, pattern, edge condition and handling requirements affect preparation, layout, cutting and setting.
The visible decisions
Starting lines, drains, niches, thresholds, outlets, cabinets and changes of plane are considered before material is cut.
The connected responsibilities
Demolition, plumbing, electrical, structure, glazing and cabinetry are identified so the estimate does not imply they are part of tile installation.
The installation planning sequence
From project details to your estimate.
We take care of the installation assessment and explain any details that need confirming, including an on-site review when needed.
- 01
Share the project
Send the address, room photos, measurements, tile information, access notes and a description of what is changing.
- 02
We review the existing surface
We assess the preparation, flatness, moisture exposure, movement, height and adjoining finishes relevant to your installation.
- 03
We plan the installation details
We discuss your preferred pattern and plan the layout, joints, edges, drains, niches and transitions around the room.
- 04
We clarify any connected work
We identify work that needs plumbing, electrical, structural, cabinetry or glazing trades so the responsibilities are clear.
- 05
Review the written estimate
Read the included work, exclusions, open conditions and next steps before installation dates are chosen.
Before scheduling
Use the written estimate to check the whole room, not only the tile area.
A useful scope explains what is being installed, how the surface and visible details are being handled, which items are supplied by the customer or another party and what still needs confirmation. Ask about anything that reads differently from the project you discussed.
Request an estimateUseful answers
Your tile installation questions.
Answers about tile installation, preparation and planning.
Can the process begin before the tile is selected?
Yes, but tile dimensions, thickness, pattern and edge details remain open conditions. The scope should identify when the selected material is required for the next reliable decision.
When is an on-site check useful?
An on-site check may be useful when photos cannot confirm the receiving surface, access, measurements, transitions, moisture exposure or other conditions that affect the installation.
How are other trades handled?
Plumbing, electrical, structural, cabinetry, glazing and related work should be identified separately with a clear handoff to the responsible party.
When should installation dates be chosen?
Choose dates after the scope, selected material, access and connected responsibilities are clear enough to understand what must be ready before tile work begins.
Request an estimate for your tile project.
Tell us what you'd like tiled, the project location and the measurements of each area. Include the tile size or product link if selected. We'll review the details for your preliminary estimate.
Email your project photos to office@mallettile.ca.