The room as it exists
Photos and an on-site check when needed help identify the receiving surface, transitions, movement, moisture exposure and access constraints.
How the process works
From room photos to a written installation estimate.
The process is designed to make assumptions visible. Each step connects the chosen tile with the receiving surface, layout, access, transitions and the work that belongs to another trade.
Before the estimate is written
The project needs more than a room name and square footage.
Measurements matter, but they do not explain the substrate, access, tile dimensions, visible edges or the work meeting the installation. The process brings those decisions into the same view.
The material being installed
Tile size, thickness, pattern, edge condition and handling requirements affect preparation, layout, cutting and setting.
The visible decisions
Starting lines, drains, niches, thresholds, outlets, cabinets and changes of plane are considered before material is cut.
The connected responsibilities
Demolition, plumbing, electrical, structure, glazing and cabinetry are identified so the estimate does not imply they are part of tile installation.
The installation planning sequence
Five checks turn project details into a readable scope.
Some projects move through these checks quickly. Others need an on-site review or information from another trade before the next step is reliable.
- 01
Share the project
Send the address, room photos, measurements, tile information, access notes and a description of what is changing.
- 02
Review the receiving surface
Identify what is known about preparation, flatness, moisture exposure, movement, height and adjoining finishes.
- 03
Resolve the installation details
Confirm pattern, orientation, focal lines, joints, edges, drains, niches, thresholds and material transitions.
- 04
Separate connected work
Record the responsibilities that belong to plumbing, electrical, structural, cabinetry, glazing or another party.
- 05
Review the written estimate
Read the included work, exclusions, open conditions and next steps before installation dates are chosen.
Before scheduling
Use the written estimate to check the whole room, not only the tile area.
A useful scope explains what is being installed, how the surface and visible details are being handled, which items are supplied by the customer or another party and what still needs confirmation. Ask about anything that reads differently from the project you discussed.
Tell us about your projectUseful answers
Questions to settle before the next step.
Use these answers as a starting point, then share the details that are specific to the actual project.
Can the process begin before the tile is selected?
Yes, but tile dimensions, thickness, pattern and edge details remain open conditions. The scope should identify when the selected material is required for the next reliable decision.
When is an on-site check useful?
An on-site check may be useful when photos cannot confirm the receiving surface, access, measurements, transitions, moisture exposure or other conditions that affect the installation.
How are other trades handled?
Plumbing, electrical, structural, cabinetry, glazing and related work should be identified separately with a clear handoff to the responsible party.
When should installation dates be chosen?
Choose dates after the scope, selected material, access and connected responsibilities are clear enough to understand what must be ready before tile work begins.
Start with the room, material and open questions.
Share the material, measurements and project details. We will begin with a written estimate.
office@mallettile.ca