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Illustrative view of tile layout planning before installation

How the process works

From your first enquiry to installation.

Tell us what needs tiling, where the project is and the approximate area. We prepare your preliminary estimate first. Layout, grout and edge details are confirmed after you book.

See what to plan

What we review

Planning the installation around your room.

The room, area and work you want included give us a starting point for the estimate. We will ask for a photo, measurement or site check if it is needed to understand your project.

01

The room as it exists

Photos and an on-site check when needed help identify the receiving surface, transitions, movement, moisture exposure and access constraints.

02

The material being installed

Tile size, thickness, pattern, edge condition and handling requirements affect preparation, layout, cutting and setting.

03

The visible decisions

Starting lines, drains, niches, thresholds, outlets, cabinets and changes of plane are considered before material is cut.

04

The connected responsibilities

Demolition, plumbing, electrical, structure, glazing and cabinetry are identified so the estimate does not imply they are part of tile installation.

The installation planning sequence

From project details to installation.

The process stays simple at the beginning and becomes more detailed only after you decide to proceed.

  1. 01

    Share the project

    Tell us what needs tiling, your city, the approximate area and timing. Include the tile size if you know it.

  2. 02

    Receive your written estimate

    We review what you send and provide a preliminary estimate showing the tile work and price included.

  3. 03

    Approve and book

    When you are ready to proceed, approve the estimate and we will arrange an installation date.

  4. 04

    Confirm the final details

    After booking, we confirm the layout, grout, edges and any coordination needed with other trades.

  5. 05

    Complete the installation

    We complete the tile work included in your estimate and keep you informed if an unexpected concealed condition appears.

Your written estimate

See the included tile work and price before you book.

Review the work and price included in your estimate. Once you approve and book, we will confirm the layout, grout and edge details with you before installation.

Request an estimate

Useful answers

Your tile installation questions.

Answers about tile installation, preparation and planning.

Can the process begin before the tile is selected?

Yes. Send the tile information if you have it; otherwise, request the estimate and confirm the selected material after booking.

When is an on-site check useful?

An on-site check may be useful when photos cannot confirm the receiving surface, access, measurements, transitions, moisture exposure or other conditions that affect the installation.

How are other trades handled?

Plumbing, electrical, structural, cabinetry, glazing and related work should be identified separately with a clear handoff to the responsible party.

When should installation dates be chosen?

After you approve the estimate, we arrange the installation date and confirm the material, access and final installation details with you.

Illustrative view of tile layout planning before installation

Request an estimate for your tile project.

Tell us what you'd like tiled, your city, the approximate area and timing. Include the tile size if you know it. We'll ask if we need anything else for your preliminary estimate.

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